Leading communications and network services provider, EMR Integrated Solutions today announced a contract with premium hotel, the Ritz Carlton – Powerscourt, to install a new radio-based digital communications system. This system has been a tremendous asset to the hotel in maintaining a high level of guest service levels and enhancing staff efficiency within the hotel.
The system also overcomes difficulty of mobile, cellular coverage due to the mass concrete construction of the building.
Using the inbuilt digital technology of the Motorola platform, two channels were made available to the hotel, providing separate channels to security and household operations from a single system installation.
Commenting on the project, John Anders- Loss Prevention Manager with the Ritz Carlton said:
“EMR recommended the MOTOTRBO radio system to provide the necessary staff communications within the hotel. Having extended off site coverage to the adjacent estate facility buildings was a bonus to the system. Having two separate channels at our disposal was a huge benefit to our operations and the coverage and audio quality from the system are superb. The IMPRES battery system provides extended radio duration times during corporate events. Overall we are very impressed with this system and the service from EMR.”
EMR recommended the Motorola MOTOTRBO digital radio system for this communication system. A specialist digital antenna system was engineered to disperse the radio coverage down throughout the hotel and also provide extended off site coverage.
The audio from the radio is crystal clear and the new battery technology ensures extended radio operation times during extended shift duties for the staff.
The Ritz Carlton Hotel is one of Ireland’s luxurious hotels set amidst one of the most scenic estates in Powerscourt county Wicklow. The hotel offers guests a host of amenities including 200 guest rooms, luxury spa, two championship golf courses and a Gordon Ramsay signature restaurant.