EMR's PMO with Niall Clancy, Michael Quinn, Colm Farrell

Contract win success drives establishment of EMR’s formal Project Management Office

Leading SCADA network and mobile telecommunications supplier, EMR Integrated Solutions today announced the establishment of a formal project management office (PMO) with dedicated management and a dedicated team, to handle project delivery for its many customers across Ireland, UK and Europe.

The team has been set up in response to a strong upsurge in contract wins particularly in the UK, following the company’s entry to that market in late 2015.

The primary role of PMO is to provide a blend of overarching project direction and ongoing control and it will serve as the central hub between senior management, supervisors, engineering, sales, finance, service, logistics and the customer.

Commenting on the development, Derek Glynn, COO with EMR said:

“We’re seeing increasing project volume, variance and complexity, particularly in our UK business.  The establishment of a PMO will guide multi-project management processes that closely tie into EMR’s existing ISO quality, environment and Health and Safety procedures.  This will generate a significant reduction in project cycle times and successful project delivery in line with customer expectations.”

The PMO is led by Michael Quinn, a seasoned industry professional who previously served as COO with Dennison Trailers and as a senior director with Tomra, a world leader in sorting technology for the food, recycling and mining industries.   He was also formerly group operations manager with Odenberg Engineering and VP of European Operations with MTI and brings a wealth of operational experience to the role.

Michael is supported in his role by Niall Clancy and Colm Farrell.    Niall has been with EMR almost three years now in a project management role while Colm has been promoted from within, moving from a field technician role into project management.

EMR recently announced a €500,000 investment in the business and plans to increase headcount to 50 over the next 12 months.

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Pictured above left to right are:  Niall Clancy, Michael Quinn and Colm Farrell

EMR and Viatel announce partnership on cloud computing for EMR's hosted SCADA service

EMR flies high with Cloud Compute solution from Viatel

Irish cloud and connectivity company Viatel have today announced a deal with EMR Integrated Solutions, a leading provider of SCADA, mobile communications and instrumentation solutions in Ireland and the UK.

The deal will see Viatel provide cloud-based infrastructure to EMR, which delivers the company’s hosted SCADA as a Service to Irish Water and Dublin City Council.

EMR’s SCADA as a Service securely monitors and manages water production, water treatment and flood defense solutions using a combination of Infrastructure and Software as a Service delivery.  A helpdesk, manned by a dedicated support manager and engineering staff provides 24/7/365 support as well as more proactive services including SCADA application maintenance.

Commenting on the deal, Derek Glynn, chief operations officer with EMR said:

“We’re providing mission-critical SCADA services to a variety of organisations so it was important to choose a secure, reliable cloud services partner.  Viatel ticks all the boxes for us in terms of providing the type of secure, scalable, resilient infrastructure and robust SLAs our clients demand of us and we’re confident in our partnership as we grow our SCADA business in Ireland and beyond.”

EMR offers clients highly secure, co-located and virtual cloud application servers hosted in Viatel’s data centre with multiple Compute Cloud instances.  In the case of Irish Water, each local authority has its own cloud instance and can log into the EMR SCADA portal to view critical data associated with its water production and water treatment assets in the field.

With centralised physical servers in the Viatel Flexi cloud environment, EMR and its clients enjoy improved availability and resilience. Each VM on the Viatel Flexi Cloud is protected by Viatel’s backup service with full resiliency and failover back into EMR’s own datacentre.

Commenting on the announcement Viatel Director of Sales and Marketing Damien McCann stated:

“We are delighted to welcome EMR Integrated Solutions to the growing number of clients choosing Viatel for critical cloud and data centre applications. We look forward to building on this relationship for many years to come.”

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Pictured above from left to right are:  Marc Lynch, Public Sector Director, Viatel, Derek Glynn, COO, EMR and Damien McCann, Sales and Marketing Director, Viatel

LtoR: Mark Quinn, managing director, EMR, Robbie Scott, UK & Ireland Channel Account Manager, Motorola. Picture: Maura Hickey.

EMR appointed Platinum Partner for Motorola Solutions in Ireland

Dunboyne, Co Meath, Friday, 16th November 2018:  Leading SCADA network and mobile telecommunications supplier, EMR Integrated Solutions today announced its appointment as a Platinum Partner for Motorola Solutions’ range of mobile radio communications systems in Ireland, the highest accreditation in the Motorola Solutions partner program.

The appointment recognises EMR’s expertise and success in delivering innovative two-way radio systems that connect customers with critical information in moments that matter.

EMR is one of only two Platinum partners on the island of Ireland.

The EMR team has a long-standing relationship with Motorola Solutions, stretching back to the early 1980s and has supplied two-way radio solutions to a wide range of business users in sectors including energy, manufacturing, local government, education, construction and hospitality.

Recent successes include a three-year framework contract with ESB Telecoms Services for the refresh of their digital mobile radio (DMR) network across 23 power stations nationwide.

Commenting on the accreditation, Craig Calvert, Motorola Solutions channel sales director for Northern Europe and Middle East said:

“Motorola Solutions has made great strides forward in the development of our Partner Program, PartnerEmpower, and we are very proud of what we have achieved so far. We are even more proud of our extensive network of partners across the whole EMEA Region that have decided to join us on our journey.

“I am delighted that EMR have now reached the highest level, being recognised and awarded the Platinum Partner status. This is testament to the management and staff at EMR and their continued focus and drive to provide top quality communications solutions that incorporate Motorola Solutions equipment. Congratulations to all involved.”

Motorola Solutions is a core part of the EMR business and one which the company is committed to developing into the future, as Mark Quinn, managing director of EMR explained:

“Significant sales, marketing and technical investment in the Motorola Solutions brand has really paid off for us and aligns with our strategy of providing best-in-class communications solutions to industry.

“Customers have responded very positively to the Motorola Solutions portfolio as evidenced by very strong revenue performance in our two-way radio business through 2018. We’re predicting continued growth into 2019 and beyond.”

The Motorola Solutions PartnerEmpower Program is recognised as one of the best channel programs in the industry.  It equips Motorola Solutions partners with the technical knowledge and commercial acumen to serve the complex needs of the company’s customers worldwide.

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Pictured left to right above are: Mark Quinn, managing director, EMR, Robbie Scott, UK & Ireland Channel Account Manager, Motorola Solutions

EMR picks up sixth successive award at the National Irish Safety Organisation’s Annual Conference

EMR picks up sixth successive award at the National Irish Safety Organisation’s Annual Conference

Dunboyne, Co Meath, 22nd October 2018:  Leading SCADA network and mobile telecommunications supplier, EMR Integrated Solutions today announced that it has picked up its sixth successive award at the 27th Annual Occupational Service Awards.

The awards were hosted as part of the National Safety Organisation’s Annual Conference which took place in Killarney, Co Kerry.

EMR’s safety officer, Colm Farrell was on hand to pick up the award from Minister of State, Pat Breen T.D. as well as senior executives from NISO.

Now in its 27th year, the awards are an all-island affair, which recognise the positive and proactive culture of safety management that exists within Irish organisations.

Commenting on the win, Derek Glynn, chief operating officer with EMR said:

“As we transition towards ISO45001, a formal occupational safety accreditation, we’re focusing on the theme of ‘Work Safe, Home Safe’ for the next 12 months.  Health and safety at work is engrained into the cultural ethos of the business and that will continue apace as we hire new recruits in the months ahead.”

EMR is proudly participating in Construction Safety Week, with events and talks taking place each day on a different aspect of health and safety at work.

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Pictured l-r:  Harry Galvin, president of NISO, Colm Farrell, safety officer, EMR, Minister of State, Pat Breen, T.D., and John Thompson, NISG vice chair

EMR Integrated Solutions today announced a €500,000 investment and plans to increase headcount to 50 over the next 12 months.

EMR announces €500K investment and plans to increase headcount to 50

EMR Integrated Solutions today announced a €500,000 investment and plans to increase headcount to 50 over the next 12 months.

Leading SCADA network and mobile telecommunications supplier, EMR Integrated Solutions today announced a €500,000 investment and plans to increase headcount to 50 over the next 12 months.

This represents a doubling of the workforce since 2016.

The investment comes on the back of strong trading, with this year’s revenue set to increase by 18%.  The growth is due in large part to the success of its recent entry to the UK market and several significant contract wins in the utility and wind energy sectors there.

Increased project completions for long-established customers throughout Ireland, North and South have also boosted operational performance.

The company has moved to a new 5,000 sq. ft. premises at Dunboyne Business Park in Co Meath to accommodate growing headcount, while the existing premises, also in Dunboyne, will be retained as EMR’s primary engineering and logistics centre.

EMR specialises in designing and building telemetry networks and management systems for energy suppliers and water companies.

Commenting on the development, Mark Quinn, managing director with EMR said:

“This investment represents the culmination of targeted execution and tremendous teamwork.  Early on, we recognised the rapidly changing nature of the utility industry at home and abroad, and set about developing the skills and expertise required to assist these organisations with the digital transformation of their networks.

“We’re now viewed as a trusted partner for many global organisations and we’re ambitious about the potential for further expansion into the UK market,” he said.

The company continues to invest in headcount with recruitment focused on apprentice electricians, mechatronic, electrical, automation engineers and project management roles.

The company also operates a graduate program with the Blanchardstown Institute of Technology, where mechatronics students can benefit from practical work placements during their period of study.

“Forging strong links between academia and business is very important to us,” explained Derek Glynn, chief operating officer with EMR.

“Getting the right staff with the right qualifications at an early stage allows us to embed them into our own mentoring program and this coupled with practical experience has helped us to build a reputation for engineering excellence in SCADA and telemetry networks.  Continued skills investment in all of our staff keeps us ahead of the competition,” he said.

EMR was founded in the early in 1980s and has a strong management team with a wealth of industry experience.  The company has a high profile client base including Irish Water, Northern Ireland Water, SSE and PowerHouse Generation on the island of Ireland as well as Affinity Water, Welsh Water and Greencoat UK Wind in the UK.  The company has also completed communications projects for ESB, Eir, RTÉ NL, Virgin Media, the Defence Forces and many of the country’s county councils.

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Pictured above is Mark Quinn, managing director of EMR Integration Solutions

Mark Quinn announces a contract with Affinity Water in the UK

EMR eases network modernisation drive for UK’s Affinity Water

Mark Quinn announces a contract with Affinity Water in the UK

Leading telecommunications and SCADA network supplier, EMR Integrated Solutions today announced the completion of a project with Affinity Water to ease the company’s network modernisation drive and migration to WITS/DNP3*, with a phased transition from analogue to digital radio on its water distribution network.

This infrastructure upgrade is critical in allowing Affinity Water to enhance network security, remotely monitor and manage its water distribution assets in the field and significantly reduce maintenance costs.

Affinity Water is the UK’s largest water-only supplier and delivers an average 900 million litres of water each day to a population of more than 3.6 million people in South East England.

Using technology based on Racom’s RipEX Migration Station, which seamlessly supports analog and digital radio operation on the same channel, Affinity Water can upgrade outstations to WITS with RipEx digital radio on a site-by-site basis, without impacting the legacy outstations on the network. This reduces overall installation cost and drastically reduces downtime and project risk.

Commenting on the project, Andrew Fletcher, telemetry systems manager with Affinity Water said:

“The cost of migrating from analogue to digital shouldn’t be underestimated. With the RipEX migration master station that we now have, we don’t need to revisit sites twice to change frequencies and we don’t need additional base stations or licenses. There’s a big benefit to that and it significantly reduces the cost of resource on the ground,” he said.

The deployment of Racom RipEX radios at 5 scanner and 150 outstation sites allows for remote monitoring of network assets together with telemetry network performance monitoring, resulting in a reconfiguration of Affinity Water’s maintenance program at significantly reduced cost.

“The legacy analogue radio system was incapable of supporting the rollout of newer automation technologies,” explains Mark Quinn, managing director with EMR Integrated Solutions.

“We recommended Racom’s Master Station and RipEX radio based on the ease of implementation, software defined functionality and high data throughput with encryption and authentication as standard.”

EMR worked closely with the Affinity Water telemetry team on the pilot project, providing training and support for the initial scanner transition.  Affinity Water’s telemetry team will carry out the balance of the migration with ongoing support as required from the EMR crew.

“Our radio rollout is happening exceptionally fast,” adds Mr Fletcher.  “That tells me our engineers are comfortable with the technology.   EMR might be based in another country but their team are more than willing to make themselves available at short notice and that geographic distance doesn’t cause an issue.”

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*Editors Notes:  The WITS-DNP3 protocol defines a standard method to achieve water industry telemetry control and monitoring requirements with a single protocol to support multiple vendors.

Pictured above is Mark Quinn, managing director of EMR Solutions.

EMR's Peter Kilgannon takes gold at Scottish athletics meet

EMR’s Peter Kilgannon takes gold at Scottish athletics meet

Peter Kilgannon, currently assisting EMR to migrate its ISO 9001 and 14001 to 2015 standards, took the gold medal in the 800m at an athletics meet between the Irish and Scottish Universities Athletics Associations.

The meet took place at Grangemouth Stadium in Falkirk, Scotland on 26th May last and a total of 65 athletes travelled to the meet.

Peter, a UCD engineering student took top honours in the 800m in a time of 1.56.20 in windy conditions.

It is the fifth year of the event. Peter’s win helped the Irish team keep an unbeaten record against the Scottish team, coming away as the overall champions.

Well done, Peter.  We’re all very proud of you in EMR.

EMR completes network infrastructure upgrades at 9 windfarms across the UK and Ireland

EMR completes network infrastructure upgrades at 9 windfarms across the UK and Ireland

EMR completes network infrastructure upgrades at 9 windfarms across the UK and Ireland

Leading telecommunications and SCADA network supplier, EMR Integrated Solutions today announced the completion of network infrastructure upgrades at nine windfarms across the UK and Ireland.  The projects were carried out for Greencoat UK Wind, a FTSE-250 listed renewable infrastructure fund, invested in operating UK wind farms.

The service provided by EMR involves auditing and upgrading windfarm communications infrastructure to ensure that Greencoat has full visibility and control over its assets in the field.

“I have confidence in EMR as a trusted partner,” said Javier Serrano, asset manager with Greencoat UK Wind. “We’re an investment house, not an IT company and so we have to rely on a network of trusted partners who are our eyes and ears on IT issues. Our success is based on EMR’s ability to understand our needs and the agility to execute on those needs,” he said.

Greencoat’s asset portfolio currently consists of 29 windfarms ranging from sites such as Slieve Divena in Co Tyrone to Maerdy in Wales, capable of generating hundreds of Megawatts of power output every day.

The scale of communications upgrade required varies from site to site with the largest project completed at Screggagh in Co Tyrone, as Alan Feenan, sales director with EMR Integrated Solutions explains.

“At Screggagh, we replaced the entire telecoms infrastructure including microwave links, firewall technology which provides protection and monitoring capability, WAN routers and SIP telephony.  We liaise directly with Greencoat’s customers, primarily Northern Ireland Electricity and SONI, ensuring that their SCADA systems can see their windfarms on the power grid,” he said.

EMR also provides a monitoring and management escalation service if problems occur.  With remote monitoring capability, outages can be escalated to the appropriate service provider for swift resolution.

As an active, long-term investor Greencoat’s portfolio continues to grow and the company is committed to further building its asset base into 2018.  Its most recent acquisition in November 2017, involved the purchase of an 80% stake in five wind farms from EDF Energy Renewables (“EDF ER”) for a total consideration of £98 million bringing its net generating capacity to 694MW.

EMR’s service expansion to the UK continues apace, and follows the completion of a custom-built, energy management system for demand-side aggregator, Powerhouse Generation in Northern Ireland.

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ESB Networks chooses EMR for major refresh of digital mobile radio network

 

Leading telemetry and mobile communications provider, EMR Integrated Solutions today announced it has signed a three-year framework contract with ESB Telecoms Services for the refresh of a digital mobile radio (DMR) network.

Under the terms of the deal, EMR will supply, install, commission and maintain a mission-critical Tier III DMR network for ESB Generation and Wholesale Markets, allowing robust, reliable radio communications between the company’s 23 power stations. Over 400 handsets have been deployed to-date.

Commenting on the deal, Paul Friel, operations manager for ESB Telecoms Services said:

“I want us to be proactive rather than reactive in managing our radio networks and that’s what we’ve achieved with EMR through this contract.  We’ve moved to a fully integrated and managed system for everything from operations to evacuation and person location.  That’s innovation, that’s clever,” he said.

The network refresh, based on Motorola digital radio technology, was initially driven by an operational requirement for reliable, high performance inter-station communications, from hydro-electric power stations such as Inniscarra in Cork and Erne in Donegal to the hydro control centre in Turlough Hill, Co Wicklow.  It will now be extended to all power stations nationwide.

Many new features are being rolled out for the first time including Tier III trunking, which allows inter-station, radio communications via wide area links and an innovative person-location system, particularly critical for smaller power stations.  The system uses a series of wall-hung, wireless beacons, which record the radio’s signal as it passes and updates the mapping application at the location. If a user triggers an emergency alarm, they can be immediately located within the building.

“That’s lateral innovation where we’re using the radio system as a person-location system through a different technology,” said Mr Friel.  “We’re fully utilising the asset and it’s only been possible through the collaborative working relationship we have with the engineering team at EMR.  We share our problems with them and together we find a solution.  This approach has been very powerful for us,” he said.

Other technology ‘firsts’ include the deployment of a remote battery management solution, which allows ESB staff to ensure sufficient radio infrastructure power is available to all stations in the event of power outage.  In addition, work to integrate the radio network into ESB’s VoIP telephony system is well underway and this will see radio users connected to the voice network and able to make voice calls as they would with a mobile phone.

The selection of Motorola technology for the two-lot tender was a natural one according to Alan Feenan, sales director with EMR Integrated Solutions.

“ESB staff operate in the most demanding environment, where they’re exposed to damp, cold conditions for most of the year.  The Motorola portfolio of handsets and repeaters is extremely rugged and reliable.   Standardising on Motorola equipment also leveraged the ESB’s existing investment in their technology and end-to-end management of all DMR field assets is now a reality, thanks to deployment of centralised network management software at their telecoms operations centre,” he said.

Mr Feenan believes that this radio network is one of the most sophisticated and feature-rich currently in use across Ireland and the UK.

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Pictured above left to right are: Alan Feenan, sales director, EMR Integrated Solutions and Paul Friel, operations manager, ESB Telecoms Services 

Editor’s Notes:  Tier III digital mobile radio covers operation in frequency bands of 66–960 MHz. Tier III supports trunking or voice, data and short messaging allowing inter-station communications across wide area network links.  Tier III compliant products were launched in 2012.

LtoR: Jason Clarke, PRO, Boyne Fishermen's Rescue & Recovery, Mark Quinn, managing director, EMR Integrated Solutions and Eugene Brannigan, volunteer, Boyne Fishermen's Rescue & Recovery

New paging system for Boyne Fishermen’s Rescue improves communications flow for emergency call outs

Dunboyne, Co Meath, Thursday, 7th December 2017:  Leading two-way radio and paging solutions provider, EMR Integrated Solutions today announced it has deployed a voice-activated paging system for Boyne Fishermen’s Rescue and Recovery.  Based on Swissphone s.QUAD paging technology, the high-performance, robust communication system triggers a combination of tone and voice paging to over 30 volunteers of the marine search and rescue organisation.

The ability to target individual groups such as the boat crew, vehicle crew and the emergency services with custom pages, helps to streamline communications amongst the team.  Significant improvements in paging coverage across the varied terrain of Drogheda and surrounding areas save valuable time in responding to emergency calls.

Commenting on the new system, Jason Clarke, public relations officer with Boyne Fishermen’s Rescue said.

“It’s vital that our volunteers get the page or else we can’t provide the service.  With our old system we had to despatch several pages and even then we were never sure if our volunteers had received the page.  With our new system, based on Swissphone paging technology, I can be confident that pages are received and acted upon immediately, saving precious minutes as we mobilise volunteers to respond to the emergency at hand.”

Boyne Fishermen’s Rescue offers a range of emergency services to the local community and beyond.  Its core service centres on an inshore rescue boat, which operates 24×7, 365 days a year, responding to any incidents on the River Boyne and along the coast at Clogherhead, Laytown and Bettystown. The group also provides a community first responder service and subsurface water search and recovery nationwide.

“We chose Swissphone paging technology as it has been specifically designed for emergency service applications,” said Mark Quinn, managing director with EMR Integrated Solutions.

“The pagers are robust, waterproof and very comfortable to wear.  A bright LED indicates when a page has been missed and device memory can save up to 16 minutes of voice messages.

“Moving from a UHF to a VHF system has also had a positive impact on coverage levels.  Rescuers must have complete confidence in the system as they need high-performance communications that won’t let them down,” he said.

The volunteers have responded well to the new technology as Mr Clarke explains.

“The crews are very happy with the new pagers as they sit flush with their belts.  They’re strong, robust and don’t damage easily.  They like the simple layout of the device with just four buttons and they can get up to a week of battery life on a single charge.  The pagers can be easily recharged in the docking station overnight and our volunteers never forget to do this.”

Boyne Fishermen’s Rescue and Recovery solely relies on donations from the public to maintain the high level of service it provides. Christmas and the New Year is a particularly busy time of the year for the rescue organisation.  Anybody wishing to support the work of this voluntary organisation can do so by making a secure donation via the website at www.boynefishermensrescue.ie , or by clicking the donate button on our Facebook page or even arranging a visit to our purpose-built boathouse on the Marsh Road in Drogheda where  a donation can be made in person.

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About Boyne Fishermen’s Rescue and Recovery
The Boyne Fishermen’s Rescue and Recovery Service is a voluntary marine search and Rescue unit based in a purpose built Boathouse on the Marsh Road in Drogheda Co. Louth. We operate a 24/7 365 Days a year emergency pager water rescue team which includes an inshore rescue boat service, which is accredited to the Irish Water Safety. We also provide underwater search teams nationwide throughout the 32 counties of Ireland for any invent which may occur on our waterways. We provide a wide range of services to the community including a swiftwater rescue team, 4×4 response and flood response rescue just to name a few. A full selection of services provided can be found on our website.

In recent years we have become a linked resource of the National Ambulance service as the community first responders for the Drogheda area known as the Boyne Fishermen’s Community First Responders.

For more information, please visit http://www.boynefishermensrescue.ie/

About EMR Integrated Solutions

EMR Integrated Solutions is a leading provider of communications, SCADA and instrumentation solutions.  With a track record stretching back to the early 1980s and a management team with a wealth of industry experience, the company has established a strong, successful foothold in markets as diverse as retail, hospitality, utilities, transport, telecoms and public safety.  The organisation has customers across Ireland, the UK and Europe and has the expertise, engineering know-how and project management capability to deliver large, complex, integrated solutions on time and within budget.

For more information, please visit www.emrsolutions.ie

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Pictured above left to right are:  Jason Clarke, PRO, Boyne Fishermen’s Rescue & Recovery, Mark Quinn, managing director, EMR Integrated Solutions and Eugene Brannigan, volunteer, Boyne Fishermen’s Rescue & Recovery