Besides the obvious benefits of delivering more robust and reliable voice communications, the new solution does so much more.
It addresses key safety concerns in relation to man down and ensures that all radio users can be immediately located on a visual map, through the MOTRTRBO administrator screen.
Unlike the previous set-up, where the individual oil companies used their own portable devices from a variety of manufacturers, the entire network is now standardised on Motorola technology, allowing for easier management.
The five-year managed service contract gives Peter and his team great peace of mind and introduces an unprecedented level of support. Individual portables and their battery life is constantly monitored and the EMR team can pre-empt issues before they even arise.
And of course, the managed service negates the need for large scale, upfront investment as the cost is spread over a five-year cycle.
A monthly report highlights data such as system utilisation and battery status. EMR also manages the relationship with COMREG, the Irish communications regulator for the purposes of licensing and compliance.
“We have a long-standing commercial relationship with the team at EMR. They have always demonstrated a deep understanding of our business that helps us to deliver for our clients.”
Peter Murphy, Managing Director, Hugh Munro & Co